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December 2024: Blueface has ceased providing telephone services.

After 20 years serving the telecommunication needs of our loyal customers, unfortunately Blueface is finally closing its doors.

Since early summer we have assisted thousands of customers with successfully porting over to their new provider.

As the last remaining customers bid farewell, we wish to take this opportunity to thank you for your continued support over many years and in particularly your patience and understanding over the past few months, which at times was difficult, as we de-commissioned the Blueface portal.

Wishing you and your Business continued success over the next 20 years and beyond!

Note: If you are a partner or vendor of Blueface, please ensure you touch base with your contacts within Blueface regarding ceasing vendor contracts and services.

On behalf of the Blueface Team.

Porting

Can I port my number after the Blueface cancellation date?

Yes. Any numbers remaining on your Blueface account at the point of cancellation will move to quarantine. The Irish quarantine period is 13 months and if you wish to retrieve these during this period it can be facilitated via your new provider. International quarantine periods vary but again your new provider can assist you.

How do I port my number to another provider?

To port your Irish telephone number to another provider, you will need to provide your Blueface Account number and a recent invoice to your new provider as part of the porting process. This is commonly called your Universal Account Number (UAN).

This UAN can be found on a copy of your Blueface Invoice or within the email/postal communication that Blueface sent to you regarding exiting the market.

If you wish to port international numbers to another provider, the information needed will differ depending on the country and the new provider requirements. The best option is to speak to your new provider and confirm what they require.

If there is any information you need that you do not have on hand, contact us on support@blueface.com and we can assist you.

I do not wish to port away all my numbers, what is the process?

With Blueface, numbers do not need to be ported in blocks.

If you have multiple numbers on the account and only wish to port some of these, you will just need to advise your new provider which numbers you are looking to port.

The remaining numbers will move to quarantine when the Blueface account is cancelled. The Irish quarantine period is 13 months and if you wish to retrieve these during this period it can be facilitated via your new provider. International quarantine periods vary but again your new provider can assist you.